Admin diary
-
UK2: support arrangements
On 25th July, UK2 will be transitioning from the current OTRS ticketing system with its external knowledgebase website to a newly integrated ticketing + knowledgebase tool using Zoho Desk. This uses artificial intelligence, of course, and Zoho claims that it “empowers agents with powerful tools and helpful context, so they remain productive, confident, and organized“.…
-
UK2: clearance of trash files
UK2 now clear all ‘.trash’ files across their hosting and email platform every 30 days. This is because those files can accumulate over time and consume valuable storage resources. By removing these unnecessary files regularly, they aim to:
-
UK2 Acceptable Usage Policy
UK2 has put in place a new Acceptable Usage Policy which no longer allows backups of sites or cloud data to be stored on shared hosting servers. They say that the “primary objective is to manage storage usage on our shared hosting infrastructure, ensuring optimal performance and stability for all customers“. This means that there…
-
Optimising site performance
We are using the WP-Optimise plugin (free version) to improve the performance of the site. It provides tools for the following purposes: to clean the database; to compress images; and to cache pages and posts. To clean the database. The tool clears out unnecessary data, cleans up the database tables and retrieves space lost to…
-
Backup
I have installed the UpdraftPlus plugin (free version). This allows us to schedule an automatic backup of the entire website including its database and to have the backup files saved to a remote location. It also allows us to use those files to restore some or all of the site. The backup files can be…
-
Staff List
Documentation Here is a link to the Staff List Pro documentation. Sort order On the WordPress admin dashboard, in Staff List Pro | Staff Templates | Netherexe Parishes | Staff Order there is a selectable Sort Option. This has choices including ‘Manual’ and ‘Sort Text Field’. Selecting ‘Manual’ allows you to arrange the order in…
-
Privacy
A new page has been added to the site setting out: the information we collect from users of the site; what cookies are set; the user’s data protection rights; and how to complain about a privacy matter relating to the site.
-
Calendar permissions
My posting here outlines the main features of the calendar. The table below shows what permissions the various types of user have to view and manage events in the calendar.
-
Accessibility
The World Wide Web Consortium (W3C) is an international community which develops open standards to ensure the long-term growth of the Web. They publish Web Content Accessibility Guidelines. These are based on the four principles outlined below with links to the relevant W3C guidelines. Perceivable: Information and user interface components must be presentable to users…
-
The calendar
Our calendar functionality is provided by the My Calendar WordPress plugin. To add or edit an event, you must be logged-in to the website and your user account must have the required permissions. To add an event, go to the top of a page and click on My Calendar > Add Event. Then enter the…